We offer USPS.

It is free shipping with orders over $25.

We aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. We offer a 10 day return policy from the delivery date. The customer is responsible for return shipping charges. Your account will be credited within 30 days of receipt of the item at our warehouse and will be applied to the original form of payment. Please include a copy of your receipt or invoice in the package. We recommend using a traceable method of shipping to ensure and track delivery. Just email us directly at hello@sawalife.org and we’ll take you through the process.

Our warranty extends to 6 months from the purchase date to cover all manufacturing defects.

If you need to modify or cancel your order, please contact us immediately. We try to process orders very quickly, but we will do our best to assist you.

We do not have the ability to add items to your order once it has been placed. Please place a new order with the items you want to purchase.

You will receive an automated email with tracking information.  If your order has been delivered according to tracking we are not liable for it's whereabouts beyond that. We recommend contacting the USPS to locate your shipment.

Please allow 24 hours from the time the package is marked as delivered for final delivery to occur. USPS can occasionally mark a package delivered before it actually arrives, and can sometimes arrive 1-2 days later.

You can contact us through our contact page. We will be happy to assist you.